You have taken up a project to create night-shelters for homeless people during the winter season.

Monjur Alahi

You have taken up a project to create night-shelters for homeless people during the winter season. Within a week of establishing the shelters, you have received complaints from the residents of the area about the increase in theft cases with a demand to remove the shelters. You would

(a) ask them to lodge a written complaint in the police station. 

(b) assure residents of an enquiry into the matter. 

(c) ask residents to consider the humanitarian effort made. 

(d) continue with the project and ignore their complaint.


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Salim Ahmed Kawsar

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(b) (a) If the residents make a police complaint. It can work against the interest of both parties. Bringing a third party into the dispute means creating a greater misunderstanding between the two of you. 

(b) This is most positive step. By assuring residents of an enquiry into the matter you are taking the responsibility for your actions. This way the residents develop faith in your honesty and integrity. 

(c) The residents will certainly not stay in the houses by considering the humanitarian efforts. They will be more concerned about the safety of their own lives as well as their belongings. That is a very natural human tendency.

(d) This is completely negative ignoring their complaints you will be making then even more rebellious. The small waves will becomes a Tsunami one day and wash away your project. What is the use of wasting time effort and money on a project that is of no use to the people it is intended for.

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