A behaviour study was done on total 100 employees of an organisation. Group A (of 50 employees) were appreciated by the manager for their work. All these employees were given option of flexible working hours and were paid wages at a higher piece rate. On the other hand, Group B (of remaining 50 employees) was criticised for their poor performance. Their increments were stopped and they were paid wages at a lower piece rate.

(a) Identify and explain the feature of motivation highlighted in the above case.

(b) What type of leadership is followed by the manager? Justify your answer.


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(a) Motivation can be either positive or negative: Positive motivation provides positive rewards like increase in pay, promotion, recognition, etc. Negative motivation uses means like punishments, threatening, stopping increments, etc.

(b) Autocratic leadership style: This leadership style is based on assumption that reward or punishment both can be given depending upon the result.

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