Ryan works in a company that follows TQM and produces nuts and bolts. The company has not moved much from its old design of nuts and bolts. Ryan’s creativity leads him to a better and effective design of nuts and bolts at the same production cost as before. It can increase the productivity without compromising quality. Should the company implement Ryan’s design?

Correct Answer: Yes, everyone is recognized in a company which follows TQM
The Company can implement Ryan’s design as productivity increases without compromising quality. Also, the production cost is the same as before. TQM gives recognition to everyone and it is not mandatory for Ryan to be from the design team of the company to suggest an alternative design for the old design that the company is following.